AA Dealer Promise
You're in safe hands
Learn About AA Dealer Promise
Watch this video to understand how it works
What are the promises
It's basically the AA's 10 Commandments of Gold Standard customer service - making sure you get looked after both before and after sale to create peace of mind and a stress-free experience.
Our Promise
All AA dealers are reputable traders and some of them, including ourselves, have taken it to the next level by signing up to our Dealer Promise.
As an AA dealer we promise to:
- Provide a minimum of 6 months MOT on all vehicles
- Offer a road test to ensure the vehicle meets your requirements
- Hand over all essential documents including V5 registration document, MOT certificate and any available service records
- Provide a free history check on every vehicle
- Welcome any vehicle inspection by us or any other independent third party, prior to purchase
- Professionally prepare and hand over the vehicle in a good condition
- Be audited by us once a year to ensure compliance with this Dealer Promise
- Enable you to escalate issues to us and we will mediate between you and the Dealer
- Honour obligations under the Consumer Rights Act 2015 to protect your purchase
- All vehicles advertised on aacars.com come with 12 months free breakdown cover, make sure you get covered
